Entering additional beneficiary information

On the Additional Information page, you can enter email addresses that will be notified whenever a payment is released.

Depending on the country where the beneficiary's bank is located and the currency that you are sending, you may need to supply some additional information to satisfy regulatory requirements. If that is the case, you will see the required regulatory fields displayed on the Additional Information page.

Note: Mandatory fields are indicated by an asterisk (*).

To enter additional beneficiary information

  1. If you chose Draft as a method of payment (on the Beneficiary Details page), you will see a section on this page called Mailing Instructions. From the Method of Delivery dropdown list, choose how you want to send drafts to the beneficiary. The available delivery methods are Mail or Fedex.
  2. In the Payments to this Account section, click to put a check in the box beside Send Pay Tracker if you want an email alert to be sent to the specified email address whenever a payment is released. If you enter more than one email address, the email will be sent to all the addresses.
  3. In the Email Address field, enter the email address that you want to be notified when a payment is released. This field is optional, but becomes mandatory if you put a check in the Send Pay Tracker box. To enter more than one address, click ADD ANOTHER, and enter another email address.
  4. If the beneficiary's country and currency require additional information for regulatory reasons, you will see a section on this page called Regulatory Information. The names of the fields that you see in this section depend on the country and currency.
  5. Optionally, in the Attachment(s) section, attach any related files. You can attach files in any of the following formats: .pdf, .doc, .docx, .xls, .xlsx, .csv, .txt, .png, .bmp, .jpeg, and .jpg.

    Attachments section of the Beneficiary Additional Information window

    There are two ways to attach a file:
    • Locate the file, and then drag the file into the Attachment(s) section.
    • Click anywhere in the Attachment(s) section. In the window that opens, locate the file you want to attach. Then, either double-click on the filename, or select it and then click Open.
  6. If you attached a file, you can add an identifier and comments to the file. Click EDIT INFO on the attachment icon, complete the Reference and Comment fields, and then click SAVE. The information you enter will be displayed when you mouse over the file in the Attachments section.
  7. In the Payment Confirmations section, enter the email address that you want to receive various types of alerts. Click ADD ANOTHER to add more than one address in either category.
    • In the Internal Payment Alert field, enter the email addresses of the individuals in the company that you want to receive an email alert when a payment is released.
    • In the External Payment Alert field, enter the email addresses of the individuals outside the company that you want to receive an email alert when a payment is released.
    • In the Further Credit Details (FFC) field, enter the name and account number of the recipient who will receive the funds. For example, FFC Tom Roe 000304756.
  8. Click to put a check in box at the bottom of the page to confirm that the information you entered is authentic, accurate, and authorized.
    Beneficiary anti-fraud checkbox
  9. Click FINISH to save the beneficiary details.
    If your account configuration requires you to authenticate via Multi-Factor Authentication when creating or editing a beneficiary, when you click FINISH, you will be prompted to select one of the authentication methods you set up. For more information on Multi-Factor Authentication, see Multi-Factor Authentication